Position Title
Associate Director of Facilities
Position Number
034081
Department
University Housing-Operations - 325100
Description of University
Appalachian State University, in North Carolina’s Blue RidgeMountains, prepares students to lead purposeful lives as globalcitizens who understand and engage their responsibilities increating a sustainable future for all. The transformationalAppalachian experience promotes a spirit of inclusion that bringspeople together in inspiring ways to acquire and create knowledge,to grow holistically, to act with passion and determination, andembrace diversity and difference. As one of 17 campuses in theUniversity of North Carolina system, Appalachian enrolls more than20,000 students, has a low student-to-faculty ratio and offers morethan 150 undergraduate and graduate majors.
Minimum Qualifications
● Bachelor’s degree and two years of direct experience infacilities management or master’s degree
● Seven years of progressive full-time experience in facilitiesmanagement
● Experience supervising full-time staff
● Excellent communication skills as demonstrated in the applicationmaterials
License/Certification Required
Essential Duties and Responsibilities
University Housing is seeking a dynamic, collaborative, andtalented Associate Director that will foster an environmentin Facilities by promoting the departmental core values: caring,inclusiveness, learning, innovation, dedication, and integrity. TheAssociate Director provides leadership, fiscal management,strategic direction, and assessment for a comprehensive facilitiesprogram that serves the needs of 6,150 students in 18 residencehalls. The Associate Director is responsible for providingoversight in the following major areas: staff recruitment,selection, training, development; supervision and evaluation;crisis management and emergency response; policy development andimplementation; capital improvements; preventative maintenance;project management; large-scale schedule coordination betweenteams; technology integration; and relationship development withinternal and external partners.
The Associate Director is responsible for providing leadership andsupport in the following areas:
Working with Staff
- Conduct weekly one-on-one supervision meetings with directreports.
- Provide oversight for the recruitment, selection, training, andevaluation of staff.
- Build strong and effective working relationships withFacilities Staff at all levels.
- Assist staff in scheduling of work, safety compliance,purchasing and inventory management.
- Meet regularly with staff in the other areas of Housing.
- Plan and provide oversight for regular professional developmentactivities for staff.
- Facilitate and foster an environment promoting the departmentalcore values: caring, inclusiveness, learning, innovation,dedication, and integrity.
Administrative, Personnel, and Business Functions
- Provide leadership and evaluation of the strategic plan andgoals for Facilities.
- Serves as the fiscal manager of the Capital budget and overseesother unit budgets, working closely with supervisors and the BudgetOfficer.
- Develop and maintain outside service contracts withvendors.
- Work with vendors, supervisors, and the Budget Officer to bidor negotiate contracts for service contracts.
- Serve as the approver for staffing, programming, travel,payroll, etc.
- Oversee and update the cost guide for damage billingpurposes.
- Engage with students, faculty, staff, and universityconstituents with varying backgrounds, perspectives, education, andskill sets.
- Connect and meet with students, parents/guardians, andfamilies.
- Coordinate assessments, working closely with the Director ofStudent Affairs Assessment.
- Develop and refine administrative policies and procedures.
- Oversee work groups, task forces, and collateralassignments.
- Build collaborative partnerships with University departmentsand the community.
- Prepare and generate reports and summary documents foruniversity constituents and Director.
- Stay abreast of trends in Housing/Facilities, Higher Education,and Student Affairs through membership in professional associationsand conference attendance.
Facility Management
- Integrate the mission and goals of the department into thefacilities management to create a safe and supportive studentliving and learning environment.
- Coordinates team (maintenance, housekeeping, support services,and fire/life/safety) schedules to fit the department’s operationaland customer needs.
- Provide direction and coordination of facilities operations,including capital renewal plan, building maintenance, interiordesign, inventory control and furniture replacement.
- Conduct ongoing evaluation and allocation of resources, planprocurement accordingly.
- Engage staff in data collection, research, and assessment tofoster data informed decision-making.
- Recommend facility updates, improvements, and changes tosupervisor and departmental leadership team based on comprehensiveunderstanding of financial and operational data.
- Contribute expertise in facilities management and serve as aresource on campus-wide committees, studies, and reports
- Serve on committees and teams to plan for future facilities tomeet student needs.
- Recommend solutions to issues with far reaching impact.
- Incorporate student leaders into facilities decision-making,such as lobby hall furniture selection.
- Responsible for business continuity planning and recoveryefforts related to residence halls.
- Assess and develop safety procedures in relation to overallagency/university safety policies applicable to trades areassupervised.
- Obtain input from other supervisors for those safety mattersrequiring development of in-house safety rules.
- Schedule summer turnover with facilities supervisor and otherhousing leadership for buildings to be cleaned, repaired, andreturned to use for the academic year.
Technology and Systems
- Utilize a variety of technology and systems to complete jobduties including: StarRez, Banner, PeopleAdmin, Google Suite, AiMWork Order System, Purchasing Card System, YoMart, etc.
- Incorporate technology into trainings, professional developmentsessions, and team meetings.
- Create and organize the facilities team drive to provide keyresources for staff in all areas.
- Serve as an advocate for the use of technology as a possiblesolution for challenges the department and customers face.
- Review opportunities to provide services to students andfamilies through contracted services and provide recommendations todepartmental leadership.
- Coordinates the funding of technology initiatives withdepartmental leadership and Information Technology.
Care and Crisis Response Functions
- Serves as a primary customer contact for student and familyconcerns related to facility concerns in the residence halls,managing customer concerns from initial contact to resolution.
- Work with supervisors to read, respond to, and resolveinformation from Incident Reports.
- Prepare and update the Facility sections of the CrisisManagement Manual.
- Manage updating and replacement of on-call phones.
- Share and update the on-call contact list and calendar.
- Follow up with students and staff related to on-call incidentreports.
- Participate in University training and committees related tostudent care and concern.
- Serve on the Housing Leadership On-call rotation with theDirector, two other Associate Directors, and three AssistantDirectors in Residence Life.
Suggested Salary Range
$90,000 - $99,000
Physical Demands of Position
The ability to lift up to 50 lbs.
Special Instructions to Applicants
Cover Letter
Resume
List a minimum of 3 professional references or attach a List ofReferences with Contact Information
Quick Link
https://appstate.peopleadmin.com/postings/45298
034081
